The school year doesn’t look like it should. Remote classes, messed-up housing plans, and not having access to a doctor you trust might make it hard to take care of your health needs. The Nurx medical team is here to help.
We won’t tell your parent(s) or anyone else that you are on medication. As part of regular health insurance communications, your insurance company sends some of your confidential health information—like the services you received and when—to the policyholder of your health plan.
You may be able to protect your privacy by contacting your insurance company to request that they disclose your sensitive health information – including birth control, PrEP, and STI care – to you only. If you contact your insurance provider directly to ask them to suppress your sensitive health information from your insurance plan holder, we cannot guarantee making this request with your insurance company will protect your sensitive health information from the policyholder of your plan. But if you don’t make the request, your information will be disclosed to the policyholder in regular health insurance communications.
If you’re on someone else’s insurance plan, the most reliable way to keep payments related to your birth control private is to not use insurance at all and pay out of pocket with a debit or credit card. Should you choose this, our medical team is happy to help you find a birth control that fits your budget. If you live in California, your insurer is required by law to honor your request to keep your sensitive health information private. Learn more about how to make a request here. Your insurance company may share information about your claims with your parents. Unfortunately, we have no control over the information disclosed by your insurance company. Please contact your insurance company to find out what information they will share with a parent or plan holder.
Minimum age requirements for medication vary by state. You must be at least 13 years of age to be considered, and state-by-state regulations may require that a patient be older in order to receive service. Please check your local laws for clarification.
To update your shipping address, simply log in to the Nurx website or app, click the account icon and then click on Shipping Address. On the next screen you will see your current address. Click on your current address and change it to your new address. Future orders will be shipped to that address.
It is more than okay to not be okay this year (or any year). Here are places you can turn for help with whatever you’re going through. Crisis Text Line: Text HOME to 741741 Suicide Prevention Lifeline: 1-800-273-8255 Teen Peer Support: 877-968-8491 / text Teen2Teen to 839863 LGBTQ+ Youth: Trevor Lifeline 888-488-7386 / Text START to 678678 National Domestic Violence Hotline: (800) 799-7233 www.thehotline.org Addiction Support: 1-800-662-HELP (4357)
Meet your medical team
We are doctors, nurses, nurse practitioners, pharmacists, and physician assistants who are passionate about providing patient care. The Nurx medical team believes that everyone deserves access to personalized, non-judgmental healthcare, and that open and honest communication is key.
Daniela AlamoNurse Manager
We know that no one has time to wait in line at the pharmacy. We know that seeing a doctor often isn't easy — on your schedule, wallet, or peace of mind. Our service makes it easy for anyone, regardless of circumstance, to get medication quickly, discreetly, and affordably. So we can all stay safe and in control of our own health, always.