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How does rosacea treatment with Nurx work?

Nurx rosacea treatment is a one-year care plan designed in consultation with a board-certified dermatologist with expertise in delivering dermatology care via telehealth. Nurx rosacea treatment includes an online evaluation by a medical provider licensed in your state, medication prescribed and delivered (if medically appropriate), a scheduled check-in with the Nurx medical team, and unlimited follow-up with a Nurx medical provider for one year — you can message them any time with questions or to request prescription adjustments.

To start rosacea treatment with Nurx, visit the Nurx website or download the Nurx app and answer questions about your skin and your health history, and share a few photos of your face. These photos are uploaded directly into your secure Nurx account.

A trained and licensed member of our medical team will review your health profile and photos and ask any follow up questions in order to confirm that we can safely and appropriately treat you via telehealth and, if so, will create a personalized rosacea treatment plan that may include topical or oral medications. Our pharmacy will fill the prescription and mail medication, as appropriate, to your home. The medication will typically arrive 3-5 days after the prescription is filled.

If you aren’t sure if you have rosacea, our medical team will evaluate and provide a diagnosis. (Note: Nurx cannot treat severe rosacea involving phymatous changes, or thickening of the skin, ocular rosacea, or psoriasis and cannot evaluate you for skin cancer).  

A Nurx medical provider will check in with you about ten weeks after treatment begins and ask you questions about how the treatment is working. If needed, the Nurx provider may adjust the treatment plan. In addition, patients may reach out to our medical team at any time with questions or to request a prescription change.

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