Go back

How do I turn off automatic credit card charges if my insurance has an issue?

When you request a prescription and choose to pay with insurance we offer you the option to get your credit card charged automatically if your insurance rejects the claim or there’s another issue — this prevents any delay in getting you your medication. If you opt-in to the option to have your credit card charged automatically, you can change that setting at any time by logging in to your Nurx account, clicking Account and then choosing Subscriptions. 

Back to top