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Payment & Insurance

Your consultation fee used to be $12, and now it’s $15, why the change?

We’ve updated our pricing to better reflect the quality of care we provide to Nurx patients. The $15 consultation fee includes your initial consultation as well as unlimited messaging with our medical team for the length of your prescription, which in the case of birth control is one…

How much do the Nurx Home STI Test Kits cost?

Nurx is committed to making STI testing more affordable and accessible, regardless of whether you have health insurance.  With health insurance, each test kit costs $75 plus the $15 consultation fee and any applicable copays or deductibles. The consultation fee provides patients with unlimited access to…

Does insurance cover the cost of the Nurx Home STI Test Kits?

Often, yes. For patients who choose to use insurance to cover their test kit, they will be responsible for $75 to cover the cost of shipping and kit components, as well as the $15 consultation fee, which cannot be reimbursed by insurance. Once you return your samples to…

What if I lose or break part of my Nurx home test kit?

If you require a replacement test kit, we charge a discounted price of $30 for a replacement kit. If you would like to order a home test kit from Nurx, get started here.

Can I get a refund on the Nurx home test kits if I decide not to do the tests?

No refunds will be issued after your test kit has shipped. However your insurance will not be billed unless you complete your samples and return them to the lab. If you would like to order a home test kit from Nurx, get started here.

What insurance plans are in-network with Molecular Testing Labs?

Molecular Testings Labs is in-network with the following insurance plans: BlueCross BlueShield plans originating in the following states: CA, AZ, AL, IL, IA, MS, ID, LA, MI, MS, OR, SD, VA, UT, WA Medicaid in the following states: IL, IN, MI, IA, MN,…

What does it mean if Molecular Testing Labs is out-of-network with my insurance plan?

If Molecular Testing Labs is not in-network (in-network information can be found HERE) with your insurance – we have a negotiated rate of $99 for the STI and PrEP Home Test Kits and the lab work and $45 for HPV Home…

How do I switch from using insurance to paying out of pocket?

Login to your account and click Account, then click Subscriptions and you will see a list of your active subscriptions. Under each medication that you want to edit, click Manage Subscription. Under Insurance you’ll see the option to stop billing your insurance. If you turn off insurance billing…

How much does Nurx cost?

Birth Control Consultation Anyone who requests a birth control prescription will be charged a $15 consultation fee. This includes unlimited messaging with our medical team about your birth control for one year so you can request prescription changes or ask questions, any time during that period. At this time, we…

How will a receipt show on my bank or credit card statement?

The transaction record will show Nurx.co and the amount. Details regarding a prescription will not appear on the transaction record. At request we can produce a receipt of purchase. If you would like to order a prescription or home test kit from Nurx, get started here.

What is this pending charge on my card?

Temporary authorizations: Similar to other online retailers, Nurx™ will temporarily reserve funds on your billing card for the estimated order total. This is an authorization and will appear as a pending charge on your card until your order is processed. The final price may differ, and that difference will…

Does Nurx accept health insurance for medication?

Yes, we accept most forms of private health insurance for medications, including: Aetna Anthem Blue Cross Blue Shield Cigna CVS Caremark Express Scripts OptumRx United Health Care Tricare If you’d like to know if we accept your health insurance plan, please connect…

Does Nurx accept Medicaid?

At this time, we accept Medicaid in the following states for our Birth Control, Emergency Contraceptive and HPV Testing service lines: Texas Illinois California For our PrEP service line, we accept Medicaid in the following states: Texas Illinois California North Carolina New York…

If pay out of pocket will I get the same medication as someone with insurance?

Yes, pharmacies are only allowed to substitute according to the laws that govern your state’s pharmacies. It has nothing to do with how you pay. You will only be provided with a medication that is FDA approved and purchased from a verified wholesaler or manufacturer. If you would like to…

I would like to pay for my medication out of pocket. How much will that cost?

To see our guaranteed pricing for specific birth control brands please click here. If you’d like a price estimate for a specific brand or type of medication, please connect with our team at support@nurx.co  …

What is a drug formulary list?

A drug formulary list is used by insurance companies to identify prescription drugs, both generic and brand name, that offer the greatest overall value. Drug formulary lists are broken into three tiers: Tier 1: Usually includes generic medications and has a low to $0 copay. Tier 2: Usually includes…

What is a prior authorization?

Certain medications may need approval from your health insurance carrier before they’re covered. For example: Medications that may be unsafe when combined with other medications. Medications that have lower-cost, equally effective alternatives available. Medications that are often used for cosmetic purposes. If it is discovered that prior authorization is required…

What happens if my prescription request doesn’t get approved – will I get a refund for my consultation fee?

We do not offer refunds for the consultation if we can’t approve your request for a prescription or home testing kit. If you would like to order a prescription or home test kit from Nurx, get started here.

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