If you are paying out of pocket:
Yes! Send us a message with the date by which you need your new refill and we will place the order. Insurance will generally prevent refills before the scheduled fill date, but without those constraints, you may refill as frequently as you like. Login to your Nurx account to send us a message.
If you are using insurance:
I lost my prescription
If you have lost your prescription, we will notify you and process your refill through your insurance at the soonest date they will allow. If you are concerned about this happening, you have two options:
1) Call your insurance and request an earlier refill date. Once confirmed, please contact us with the approved fill date and we will place the order.
2) You can purchase 1 or 3 packs out of pocket to tide you over until the insurance will next cover it. Please send us a message if you would like to choose this option, and we can provide you with pricing.
I’m going on Vacation
You can try to get your order earlier for an upcoming vacation in one of two ways:
1) You can call your insurance company and explain to them that you’ll be going on vacation, and request a “Vacation Override.” Once they approve this, send us a message and we can try to process the next order early.
2) You can purchase 1 or 3 packs out of pocket to tide you over until the insurance will next cover it. If you submit a receipt for this purchase, it is also possible insurance will reimburse you for part or all of the expense. Please login to your Nurx account and send us a message if you would like to choose this option, and we can provide you with pricing.