Skip to content

About Nurx

How do I update or add my blood pressure?

If you submit a prescription request without including your blood pressure reading we’ll send a message to your Nurx inbox asking for your blood pressure. Once you have your blood pressure reading you can enter the numbers directly into the message and they will be saved to your…

Does Nurx replace my primary care provider?

Nurx does not replace your primary care provider, but helps you avoid making multiple appointments by allowing you to access basic healthcare in a more convenient way. We encourage you to continue seeing your primary care provider, especially for annual checkups and urgent care. If you would like to…

How do I know Nurx uses real doctors and real pharmacies?

The internet has definitely been a scary place to get medicine in the past, and often times it still is! Nurx is working to make preventive health care more accessible, which means making the internet a safer place to access your medicine. While we communicate with you primarily online, your…

How can I find a prescriber’s credentials?

You can look up your prescriber on their state’s medical board/nursing board/physician assistant board website to verify the prescriber’s active credential. The easiest way to find this would be to simply Google “[state] [medical] license verification” and the board you’re looking for should be one of the first results that…

Who are your doctors?

Our medical team is comprised of doctors (MD), nurse practitioners (NP), physician assistants (PA), and registered nurses (RN) licensed in your state. Most specialize in an area related to Nurx services and are committed to providing you the best possible care. Iowa Providers: Furhan Qureshi, MD Active and in good standing…

Where are your drugs sourced from?

Drugs are shipped directly from one of our partner pharmacies that is fully licensed to dispense and ship medications to your state. If you want, we can send your script to another pharmacy of your choosing, but then you will have to pick up your prescription in person.

What states is Nurx available in?

Nurx is available in: Alabama California Colorado Washington, DC Florida Georgia Illinois Indiana Iowa Massachusetts Michigan Minnesota Missouri New Jersey New York North Carolina Ohio Oregon Pennsylvania South Carolina…

What are Nurx’s hours?

Nurx can be accessed 24/7 and you can send us a message at any time. Messages are responded to within a few business days or sooner. You can also call us at 1-800-321-NURX (6879) Monday through Friday between 9 am and 9 pm EST to speak to a member of…

Where can I provide feedback or get in contact with Nurx?

You can message our customer service team through the Nurx messenger. We are unfortunately not a live chat service at this time but we do make every effort to respond to messages we receive within 24 hours. You can email us at any time at support@nurx.co You can call us…

I’m a doctor and would love to work with Nurx, where do I start?

Please reach out to us at info@nurx.co. Our Doctors are licensed clinicians serving your state and most are specialized in an area related to Nurx services.

How does Nurx work?

Nurx is a hassle-free way to access important health needs, including birth control, PrEP, and home tests for HPV and STIs — conveniently, confidentially, and affordably. Click here to get started or download the free Nurx app for iPhone or Android, then choose the prescription or…

Does Nurx replace doctors?

Nurx provides a new way for you to access care from licensed medical providers, but does not replace your relationship with an in-person physician. Because the medications we prescribe and tests we order do not require a physical examination, getting them through Nurx is a safe and convenient…

Who does Nurx share my information with?

Nurx does not share your information with anyone without your permission. Please see our Privacy Policy to understand how we protect your data and the limited ways in which it is used.

How do I cancel an order?

All initial orders are final after you complete checkout. Once you complete checkout, the first shipment is final and cannot be canceled. This is because once you place the order, the process moves quickly to get you your medication as promptly as possible. You can cancel a refill order by…

Does Nurx share information with my primary care physician?

If you want us to, we can share your information with your primary care physician. We believe it is a good idea for your primary care physician to have a full picture of your health, and encourage you to share the health information we have about you with your primary…

How much does Nurx cost?

Birth Control Consultation Anyone who requests a birth control prescription will be charged a $12 consultation fee. This includes unlimited messaging with our medical team about your birth control for one year so you can request prescription changes or ask questions, any time during that period. At this time, we…

How do I update my email address?

If you’d like to update the email address associated with your Nurx account just email us at support@nurx.co from either the email address currently registered to your account, or your new email address. In the email, include both your current and previous email addresses, your name, and your…

How will a receipt show on my bank or credit card statement?

The transaction record will show Nurx.co and the amount. Details regarding a prescription will not appear on the transaction record. At request we can produce a receipt of purchase. If you would like to order a prescription or home test kit from Nurx, get started here.

Back to top